E Clinic United Healing (referred to herein as “E Clinic United Healing”, “we”, “us” or “our”) is a mental health counselling and psychotherapy service based in Canada. We specialize in providing therapy for individuals struggling with anxiety, depression, relationships, self-esteem, trauma, fears, and other mental health concerns (the "Services"). Our unique matching system connects users ("User") with therapists based on their needs to increase the effectiveness of psychotherapy. This agreement governs the access and use of our website (the “Website”) located at www.eclinicunitedhealing.com.
The terms and conditions stated herein (collectively, the "Terms"), together with our Privacy Policy, located at https://eclinic.ca/privacy-policy.html and incorporated by reference, constitute a legal and binding agreement (the "Agreement") between each User or Mental Healthcare Professional ("you" or "your") and E Clinic United Healing.
By accessing or using our Website, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, you must stop using the Website and Services immediately.
Eligibility to Use the Website and Services
You must be at least 18 years old to use the Services without supervision. If you are between the ages of 16 and 18, you may use the Services only under the supervision of a parent or guardian who has agreed to these Terms. If you do not meet these age requirements, you are prohibited from using the Services. Any use of the Services is void where prohibited by law.
By using the Services, you confirm that you have the right, authority, and capacity to agree to these Terms and to comply with them. The Services are available only to users residing in Canada.
Crises and Emergencies
IF YOU ARE EXPERIENCING A MEDICAL OR MENTAL HEALTH EMERGENCY, INCLUDING SUICIDAL IDEATION OR A CRISIS WHERE YOU MAY HARM YOURSELF OR OTHERS, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM IMMEDIATELY.
E Clinic United Healing is not equipped to handle emergencies. If you are in crisis, please refer to the following resources:
- Crisis Services Canada: 1 (833) 456-4566 or text 45645
- Kids Help Phone: 1 (800) 668-6868 or text CONNECT to 686868
Right to Modify
We reserve the right to modify these Terms, the Privacy Policy, the Website, or any Services at any time without prior notice. When changes are made, the "Last Updated" date will be revised. Continued use of the Website or Services after any modification indicates your agreement to the updated Terms.
Disclaimer of Liability
THE CONTENT PROVIDED ON OUR WEBSITE IS FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ANY SERVICES OR THERAPY YOU RECEIVE FROM MENTAL HEALTHCARE PROFESSIONALS CONNECTED THROUGH OUR WEBSITE ARE DELIVERED INDEPENDENTLY BY THOSE PROFESSIONALS, AND THEY ARE SOLELY RESPONSIBLE FOR THE CARE THEY PROVIDE.
Registration and Security of Your Account
Consent for Electronic Communications and Text Messages
By using our Website or Services, or by providing your phone number to us, you consent to receive electronic communications from E Clinic United Healing. These may include emails, text messages, and in-platform messages related to your account, appointment reminders, booking confirmations, follow-ups, and service updates. In connection with text messaging, the following terms apply:
- Messages are sent by E Clinic United Healing.
- Message and data rates may apply depending on your mobile carrier and plan.
- Message frequency may vary based on your interaction with us.
- You may opt out of receiving text messages at any time by replying STOP.
- For help contact our customer support team at info@eclinic.ca.
- Please review our Privacy Policy at https://eclinic.ca/privacy-policy.html.
To access certain portions of the Website, you may need to create an account. You agree to provide accurate and up-to-date information and to maintain the security of your account. You are responsible for any activity that occurs under your account. If you suspect unauthorized access, please contact us at info@eclinic.ca.
Consent for Electronic Communications
By using our Website, you agree to receive electronic communications from us, including notices and agreements. These communications satisfy any legal requirements that such communications be in writing.
Termination
E Clinic United Healing may terminate or suspend your access to the Website or Services without prior notice if we believe you have violated any part of these Terms.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of Ontario and applicable Canadian law. Any disputes arising under these Terms will be resolved through binding arbitration in Toronto, Ontario, per the Arbitration Act, 1991 (Ontario).
Contact Information
If you have any questions about these Terms or our services, please contact us at info@eclinic.ca.
